When you visit the Website, we aim to provide content and features tailored specifically to your needs. For this purpose, cookies are necessary – these are small text files (occupying up to several KB) that your web browser places on your computer, tablet, or other smart device when you visit our website. They allow the website to store data such as:

• login data (IP address of the connecting device, login time, city from which the connection is made);
• browser type;
• demographic data (age group, gender, professional or family status);
• data on how you browse the website (which pages of the website you visit, which services offered you are interested in, etc.).

Cookies help us recognize you as a previous visitor to a particular website, save your history of visiting the website, and customize the content accordingly, accelerate searches on the website, create a convenient and friendly website environment, and present it more efficiently and reliably. Cookies also help ensure smooth website operation, allow monitoring of the duration and frequency of visits to the website, and collect statistical information about the number of website visitors.

By applying the cookie-collected information about your actions on the website, we may collaborate with analytical service providers, who will help assess and provide us and/or third parties with information about the use of advertisements on third-party websites and the viewing of advertisements and our content.

Why do we use cookies?

We aim to:

• Ensure efficient and safe operation of the website; we use cookies to support our security features, which help detect and address improper behavior on our site.
• Ensure proper functioning of all website features, such as service ordering, form completion, etc.
• Improve the performance of the website; by monitoring cookie usage, we can enhance website performance, usability, develop existing services, and refine functionality.
• Analyze performance when you visit our website from other sites, devices, or gadgets.
• Recognize returning website visitors; they help display relevant information to visitors and remember their personal settings.
• Analyze your habits so that the website and account operations are convenient, efficient, and meet your needs and expectations, ensuring you easily find everything you’re looking for.
• Measure the information and data flows sent to our website; we use cookies for statistical data about the number of users visiting the website and their service usage.
• Targeted marketing and advertising; using cookies, we can collect information to provide browser-specific ads or content, creating different target groups. We may use cookies to display relevant ads both on our website and beyond.

How are cookies used for advertising purposes?

Advertising cookies and other advertising technology, e.g., pixels and tags, help us deliver ads more effectively. They also allow us to provide research and reports for advertisers, understand and improve our services, and know when content has been shown to you.

Which cookies do we use?

Each time you visit our website, persistent cookies may be created that remain on your computer after you log out and will be used when you revisit our site. They remain valid and are not deleted when you finish browsing the site. Additionally, there might be session cookies that expire and are deleted when you finish browsing the site.

All cookies we use are with your consent. You express your consent by using the website.

Below we list the cookies used on the website by their type, description, creation moment, collected data, and duration.

Types of cookies:

On our website, we might use the following types of cookies:

• Essential technical cookies: These cookies are vital for you to navigate and use the website’s functions, e.g., remember data entered during a session, access protected areas of our site. Without these cookies, certain website services would not function smoothly or at all. There’s no option to opt out of these cookies.
• Functional cookies: These cookies allow website visitors to avoid changing settings every time they visit. They help remember your choices and settings (e.g., language). Functional cookies also remember changes you’ve made, like leaving comments on the site (if this feature is available). Functional cookies do not track your actions on other sites.
• Analytical cookies: These show whether you’ve previously visited the website. They help us track the number of users and the frequency of visits. These cookies gather information about website use and help enhance its performance. For example, they can show which pages are visited most often and help record any difficulties experienced on the site.
• Targeted (advertising) cookies: These cookies allow us to record your visit, the pages you visited previously, and the links you followed. We use this information to provide ads tailored to your interests. Advertising – targeted marketing cookies let us know if you’ve seen an ad and how much time has passed since you saw it. We might use third-party set cookies to offer you more personalized advertising.

Descriptions of the cookies we use on our website:

First-party (our) cookies

Third-party cookies

Third-party cookies and plug-ins

Some cookies on the website are provided by other entities – third parties (for example, advertising and analytics service providers). These third parties use their own cookies to analyze how often and how visitors visited the website, from which other sites they came to the website, where they went next, and so on. Companies that create and use such cookies apply their own policies, and we have no influence on the creation or storage of such cookies. Other third-party cookies and plug-ins – on some website pages, other entities (for example, social network administrators) may also use their own cookies, designed so that their developed software or applications are adapted to your needs. The information collected and transmitted by these cookies during their collection and transmission is managed together with their owners as joint controllers, but we do not control and are not responsible for how they will process and use your information further. Due to the specifics of cookie operation, we do not have access to the information transmitted by these cookies, just as other entities do not have access to the information collected by our set cookies.

Our website uses the following third-party cookies and/or plug-ins:

• “Facebook Pixel” (Facebook analytics service) and “Facebook” cookies;
• “Facebook” account login integration;
• “Google” account login integration.

To find out how these companies use information collected by cookies, you can read their privacy policies or contact them directly.

Facebook Pixel

Our website uses small JavaScript code fragments, which are embedded in all of our website’s pages. These code fragments, called pixels, have numerous functions. With their help, we collect information about Facebook ad clicks, visitors who visited the website through them, information about the website where such an ad was placed and from which the visitor accessed the website, browser information, IP address, and the actions like clicks and similar activities on the website.

Cookie Management and Deletion

When you use a browser to access our content, you can configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is sent. Every browser is different, so if you’re unsure how to change cookie settings, check its help menu. There might be additional cookie controllers in your device’s operating system.

If you don’t want information to be collected using cookies, make use of the simple procedure available in many browsers that allows you to decline the use of cookies: Chrome; Firefox; Internet Explorer; Edge; Safari; Opera.

To learn more about how to manage cookies, visit: http://www.allaboutcookies.org/manage-cookies/ and http://www.youronlinechoices.com/.

Please note that in some cases deleting cookies can slow down web browsing speed, limit certain website functionalities, or block access to the website.

VII. DATA CONTROLLERS AND OTHER DATA RECIPIENTS

The company engages certain service providers (data processors) for the processing of your personal data.

These data processors are: entities providing data processing services, companies offering data center services, companies that analyze web browsing or online activity, companies developing, providing, maintaining, and enhancing software, accounting service companies, IT infrastructure service providers, communication, security, call service companies, and other service providers to whom your personal data is disclosed only to the extent necessary for their services.

By using the option to log into the website through Facebook or accounts, information about account creation will be passed on to the account managers to ensure proper access to the website.

With a sufficient legal basis (for example, when it is necessary for the conclusion or performance of a contract with you and when you have been informed about such a transfer), data may be transferred to our business partners.

Under the circumstances and grounds provided by legal acts, we must transfer your personal data to state supervisory institutions.

Except for the exceptions indicated below, we process your personal data within the territory of the European Union. Currently, we do not intend and do not transfer your personal data to third countries.

Please note that certain data related to your visit to the site or data generated by visiting our website (such as IP address, location, cookies, browser or device settings you use, browsing date, time, duration, and other browser and device-related information and website browsing) for general website monitoring, statistics, occupancy, analysis, functionality assurance, and related purposes can be processed, transferred, or made available to entities operating both within the European Economic Area (EEA) and outside it (for example, when we use Google Analytics, Facebook Ads, and similar services, features, or products, such data processors or recipients are companies operating in the United States or other non-EEA countries).

We draw your attention to the fact that in non-EEA countries, personal data may be subject to less protection than in EEA countries. We closely monitor the evolving practice and guidelines of the European Union Court of Justice and data protection supervisory authorities regarding data transfers outside the EEA and carefully assess the conditions under which such data is transferred and can subsequently be processed and stored after transfer to the aforementioned entities. To ensure an appropriate level of data security and to guarantee legal data transfer, we enter into Standard Contractual Clauses approved by the European Commission or follow other GDPR-defined bases and conditions.

Your personal data may be provided to other data recipients only on the grounds provided by legal acts.

IX. DATA RETENTION PERIOD The retention of your personal data may be extended longer than specified earlier when:

• It is necessary for the Company to defend against demands, claims, or lawsuits and enforce its rights.
• There are reasonable suspicions of illegal activity under investigation.
• Your data is essential for the proper resolution of a dispute or complaint.
• For backup purposes and other purposes related to the operation and maintenance of information systems.
• Other grounds specified in legal acts exist.

X. YOUR RIGHTS IN THE FIELD OF PERSONAL DATA PROTECTION To the extent and under the conditions set by applicable legal acts regarding your personal data, you have the following rights:

• Access to your personal data and information on how it is processed.
• Request the correction of incorrect, inaccurate, or incomplete data.
• Request the deletion of your personal data or restrict their processing when they are processed in violation of legal requirements or when another legal basis exists.
• Request the transfer of your personal data to another data controller or be provided directly to you in a convenient format (applicable to those personal data you provided and which are processed by automated means based on a contract or consent).
• The right to disagree with the processing of your personal data if they are processed based on legitimate interest, except in cases where there are legitimate reasons for such processing or to assert, exercise, or defend legal claims.
• The right to revoke consent at any time if your personal data is processed based on consent.

In cases where you believe that your personal data is being processed unlawfully or that your rights related to data processing are violated, you have the right to apply to the State Data Protection Inspectorate (more information can be found at www.vdai.lrv.lt) and file a complaint.

The Company recommends contacting the Company via email at [email protected] before filing an official complaint to find an appropriate solution to the problem.

How to exercise your rights?

To exercise the aforementioned rights, the Client must submit a filled-out request to the Company in person, by mail, through a representative, or electronically. The request must be legible, signed, and should specify the Client’s name, surname, residence, contact details for maintaining communication, information regarding the reason, which rights, and to what extent they wish to exercise, and the preferred method of receiving the response.

Upon processing the Client’s request, the Company has the right to verify the identity of the applicant. If requested by the Company, when a request is submitted directly to a Company employee responsible for client service, the Client must provide a document confirming their identity. If the request is submitted by mail, a legally verified copy of the document confirming the person’s identity must be included.

Upon receipt of your request and successful verification of your identity, the Company will provide you with information about the actions taken based on your request no later than one month from the date of receiving and completing the verification procedure. Considering the complexity and number of requests, the Company has the right to extend this one-month period by another two months, informing you no later than one month from the completion of your request and verification procedure, indicating the reasons for such an extension.

In implementing the Client’s rights related to personal data, the Company:

• has the right to ask the Client to specify the submitted request;
• provides information to the extent that ensures that the rights of other individuals are not violated if certain information about the Client is also related to other individuals.

Based on the reasons and circumstances specified in the legal acts, the Company has the right to refuse to fulfill your request and will inform you in writing, providing the reasons for such refusal.

XI. HOW AND THROUGH WHICH CONTACTS CAN YOU REACH US? If you have questions related to the Policy or if you have requests related to the processing of your personal data, you can contact us:

Phone: +370 670 07821

Email: [email protected]

XII. OTHER PROVISIONS

The Company may update the Policy at any time. The Company will notify Clients of updates by posting a new version of the Policy on the website, along with the date of the latest changes. Clients understand that by continuing to use this website after the Policy updates, they agree to the changes made.

If any provision of the Policy is deemed invalid or unenforceable, this provision does not affect the legality and validity of the remaining provisions of the Policy.

The Policy is applicable from its publication on the Company’s website.

Last updated on 2023-05-29.